Refund Policy
Product(s) purchased from Metropolitan Materials, LLC may not be returned for credit or refund without the written approval of Metropolitan Materials. All unauthorized returns will be rejected. Shipping on product(s) returned due to an error by the Purchaser shall be paid by Purchaser. Additional restocking fees may apply. Shipping on product(s) returned due to an error by Metropolitan Materials, LLC shall be paid by Metropolitan Materials, LLC. All returned items must be in its original condition, unused and unopened. Once your return is received and inspected, Metropolitan Materials, LLC will notify you of approved return and will refund/credit your original payment method. Please allow up to 7 business days for return process and up to 5-7 business days for return on payment. All Made to Order (MTO) products are final sale unless it is in Metropolitan Materials, LLC error. Refunds must be initiated within 30 days to be considered.